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HELP AND SUPPORT

What is the purpose of this test?

The test you will take is an ImPACT baseline test. This test uses the results of an online assessment covering memory, reactions and cognitive skills. The results are processed and stored for you in the event that you experience a concussion. After comparing the baseline test against a post injury test (administered by a medical professional), the physician can assess the severity of the symptoms and recommend a return to play procedure.

Why do I need to do this test?

Your club or team has directed you to this site in an effort to ensure all players are safe and protected when it comes to head injuries in sports. If a player has not fully recovered from a concussion and continues to play sport, they may be at more risk from further problems later in life. This test will enhance the safety of the player in the event of a concussion.

How do I get my code?

To receive your ImPACT Baseline Test code, complete the sign up process, and authenticate your email address to ensure that the code is delivered to your email address. Please enter your correct club and team in this sign up process to make sure you receive a correct code

I don’t see my club or team on the site

If you haven’t been instructed to use this site by your team or club then your team will not be on here. If you have, and you don’t see your team please contact us contact us with the information on what team and club you play for. It may also help to contact the team/club that directed you to the site as they may have more information on this.

If you do not see a team or club on here, but play one of the sports listed, you may select your age group and progress. Due to the high demand of teams and clubs it is not possible to list all clubs. If you have any questions or concerns, please contact us or your team/club.

I have my code, now what?

Once you have your ImPACT code, you need to go to the ImPACT site to do the baseline test. You can also find this link in the email that you received your code on. The link for the ImPACT site is also in the menu bar at the top.

I lost my ImPACT Code

Don’t worry, you’ll be able to check the ImPACT code on your account. Sign in using the credentials you used to sign up and click Transactions at the top of the page. You’ll be able to see your order and your code here.

I have a problem with the test or ImPACT Site

If you’re experiencing problems accessing or completing the test, please contact ImPACT directly via their Support Page.

I’ve had a concussion, what do I do now?

USA Sport Online and ImPACT cannot diagnose a concussion – ImPACT is a tool to help with management of recovery. You should always follow your club or team guidelines and seek the help and advice of a medical professional. To correctly use the ImPACT test, follow up with an ImPACT certified doctor who has access to the ImPACT system. Your club should be able to advise who this may be.

If the medical professional does not have access to the baseline, please ask them to make a request and reach out using the sites ‘Contact Us’ feature.

Still have questions?

Contact Us